Payment Policy

PAYMENT

Our products are priced in US Dollar. Accepted payment methods include credit card, Apple Pay, Google Pay and Shop Pay. You can pay online directly without using a credit card, like Google Pay and Apple Pay. You can also choose a direct payment gateway to complete your purchase and make payment with your credit card.

Your card information is not stored and is handled over SSL encryption. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Taxes/ Import fees/ Custom charges
All products for delivery within the US are tax included. Customers have no additional taxes or duties to pay.

 

PRIVACY 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

Personal Information Security
All personal information you provide us with or that we obtain will be handled by cinnamon cocoon as responsible for the personal information. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. The personal information you provide will be used only to ensure deliveries to you, the credit assessment, to provide offers and information on our catalog to you. The information is only available to cinnamon cocoon and will not be shared with other third parties. You have always the right to inspect the information held about you and to request us to delete or correct them.

Payment Security
All transfers conducted through cinnamon cocoon are handled and transacted through third party dedicated gateways to guarantee your protection. Credit card information is encrypted using secure socket layer technology (SSL) and is not stored. We follow all PCI-DSS requirements and implement additional generally accepted industry standards. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.